LACERS In-Person* and Virtual Appointment hours:
Monday – Friday 8:00 a.m. – 4:00 p.m.  

Click Here to make an appointment

Visit us at*:

977 N. Broadway
Los Angeles, CA 90012-1728

Appointments are required in order to speak with someone. If you are dropping off documents and don’t need to speak to anyone, you don’t need to make an appointment and you may drop off your documents during normal business hours Monday – Friday 8:00 a.m. – 4:00 p.m.

*Please be advised that pre-entry metal detector screening requirements are in place at LACERS’ offices. Members and visitors are requested to plan visits accordingly. A current government-issued photo identification or City employee badge is required to enter our building except when attending public meetings of the LACERS Board of Administration. Also, parking is not available at the building. Paid parking lots, public transit, and street parking are available nearby.

​LACERS Phone Hours:

Monday, Wednesday, Thursday, Friday 7:00 a.m. – 4:00 p.m. 
Tuesday 7:00 – 3:00 p.m. 

(800) 779-8328
International: (213) 725-5641 
Real Time Text (RTT): (888) 349-3996  

Secure Document Upload: 
lacers.org/secure-document-upload  

E-mail: 
lacers.services@lacers.org (General Information) 
lacers.health@lacers.org (Health Benefits) 

Mailing Address: 
LACERS 
P.O. Box 512218 
Los Angeles, CA 90051-0218 

Mail Stop: 175 

Fax: 
(213) 473-7297