LACERS Retired Members Update for May
LACERS APPOINTMENT-BASED SERVICE BEGINS JUNE 3
On Monday, June 3, LACERS will begin utilizing an appointment-based system for all Members who need in-person assistance. There will be two options for appointments: in person, at our headquarters, and virtually, via Zoom. These new options will allow for timely and convenient access to get your questions answered. Click here to make an appointment online or call (800) 779-8328.
Appointments aren’t necessary if you drop off documents Monday – Friday 8:00 a.m. – 4:00 p.m., and don’t need to speak to anyone. Please note that our operating hours have changed.
In-Person and Virtual Appointment Hours
8:00 a.m. – 4:00 p.m., Monday – Friday
Phone Hours
7:00 a.m. – 4:00 p.m., Monday, Wednesday, Thursday, Friday
7:00 a.m. – 3:00 p.m., Tuesday
*Please be advised that pre-entry metal detector screening requirements are in place at LACERS’ headquarters, and a current government-issued photo identification or City employee badge is required except when attending public meetings of the LACERS Board of Administration. Parking is not available at the building. Paid parking lots, public transit, and street parking are available nearby.
HAVE YOU MOVED OR CHANGED YOUR CONTACT INFORMATION?
To update your address, phone number, and/or email, complete the Change of Address Request form and submit it in one of the following ways:
MAIL: LACERS, P. O. Box 512218, Los Angeles, CA 90051-0218
FAX: (213) 473-7202 – Attn: Membership Processing Unit
EMAIL: LACERS.services@LACERS.org
Address Changes May Affect Your Health Benefits
Keep in mind that your address determines what health care providers are available to you. Moving out of your current zip code may affect your eligibility to maintain your current coverage. Contact LACERS and ask to speak with a Health Advocate to obtain more information.
UPCOMING BOARD OF ADMINISTRATION MEETING
The next meeting will be on Tuesday, May 28, at 10:00 a.m. Visit our Agendas and Minutes webpage for more information.
*ADA Statement: Sign Language Interpreters, Communications Access Real-Time Transcription, Assisted Listening Devices, or other auxiliary aids and services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours before the meeting you wish to attend. Due to difficulties securing Sign Language Interpreters, notice is strongly recommended for five or more business days. For additional information, please contact (800) 779-8328 or RTT (888) 349-3996.