LACERS Retired Members Update for March
LACERS OFFICES CLOSED ON MONDAY, MARCH 31
City Holiday: LACERS is closed on Monday, March 31, 2025, in observance of Cesar Chavez Day.
IMPORTANT: NEW APPOINTMENT SYSTEM
LACERS has a new appointment-based system called QLess. You can now choose from three appointment options: in person, via Zoom, or over the phone. These options provide timely and convenient access to get your questions answered. Click here to make an appointment online or call (800) 779-8328.
How Does It Work?
1. Book Your Appointment: You can schedule your appointment 24/7 and select the most convenient available times, including same-day options.
2. Receive Details: Once you book, you’ll receive a confirmation page with all the important information—address, appointment duration, and directions.
3. Manage Your Appointment: You can easily reschedule, cancel, or add another appointment if needed and receive helpful text reminders.
Check out how easy it is! Watch our QLess video.
Appointments aren’t necessary if you drop off documents and don’t need to speak to anyone. Please note our operating hours below:
Front Desk
8:00 a.m. – 4:00 p.m., Monday – Friday (appointments only)
Phone Hours
7:00 a.m. – 4:00 p.m., Monday, Wednesday, Thursday, Friday
7:00 a.m. – 3:00 p.m., Tuesday.
We’re Here to Help:
If you have any questions about using QLess or need assistance with your appointment, feel free to call us at (800) 779-8328. Our team is here to help you.
*Please be advised that pre-entry metal detector screening requirements are in place at LACERS’ headquarters, and a current government-issued photo identification or City employee badge is required to enter our building except when attending public meetings of the LACERS Board of Administration. Parking is not available at the building. Paid parking lots, public transit, and street parking are available nearby.
COST OF LIVING ADJUSTMENT EFFECTIVE JULY 1
The LACERS Board of Administration has approved the maximum allowable Cost-of-Living Adjustment (COLA) for eligible LACERS Retired Members and Beneficiaries at 3.0% for Tier 1 and Tier 1 Enhanced Members and 2.0% for Tier 3 Members. Tier 1 and Tier 1 Enhanced Members are City employees who became LACERS Members on or before February 20, 2016. Tier 3 Members are City employees who became LACERS Members on or after February 21, 2016.
The COLA is based on the Consumer Price Index (CPI) for the Los Angeles area, which has been determined to be 3.3% for 2025. The maximum COLA is set by the City of Los Angeles Administrative Code at 3.0% for Tier 1 and Tier 1 Enhanced Members and is set at 2.0% for Tier 3 Members. Tier 1 Retirees who have been retired for a full year or more will receive a 3.0% increase. The remaining .3% will be banked and applied in the future when the COLA is less than 3.0%. According to LAAC § 4.1080.17, the Tier 3 COLA benefit is capped at 2.0%, and there is no banked benefit. Therefore, Tier 3 retirees will receive a COLA of 2.0%.
All Tier 1 and Tier 1 Enhanced Members who retired after June 30, 2024, will receive a COLA of 1/12th of the 3.0% for each full month of retirement completed by June 30, 2025. Similarly, all Tier 3 Members who retired after June 30, 2024, will receive a COLA of 1/12th of the 2.0% for each full month completed by June 30, 2025. The COLA will be included in all eligible Retired Members’ and Beneficiaries’ July 31, 2025, check or direct deposit.
UPCOMING BOARD OF ADMINISTRATION MEETING
The next meeting will be tomorrow, March 25, at 10:00 a.m. Visit our Agendas and Minutes webpage for more information.
*ADA Statement: Sign Language Interpreters, Communications Access Real-Time Transcription, Assisted Listening Devices, or other auxiliary aids and services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours before the meeting you wish to attend. Due to difficulties securing Sign Language Interpreters, notice is strongly recommended for five or more business days. For additional information, please contact (800) 779-8328 or RTT (888) 349-3996.