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Privacy Policy

LACERS is committed to promoting and protecting the privacy rights of individuals, as enumerated in Article 1, Section 1 of the California Constitution, the Information Practices Act of 1977, and other state and federal laws.

LACERS policy limits the collection, use, and disclosure of personal information maintained by LACERS, and applies safeguards to ensure its protection.

LACERS information management practices encompass the requirements of the
Information Practices Act (Civil Code Section 1798 et seq.), the Public Records Act
(Government Code Section 6250 et seq.), Government Code Sections 11015.5 and 11019.9, Assembly Bill 928, and other applicable laws pertaining to information confidentiality.

Our privacy policy reflects LACERS current business practices and is subject to change without notice. We reserve the right to make the revised notice effective for personal information we already maintain about you, as well as, any information we receive in the future.

LACERS follows these privacy principles when collecting, managing, and protecting your personal information:

We only obtain personal information through lawful means.
LACERS collects personal information pursuant to Government Code (Section 20000, et seq.) and uses it for administration of the LACERS Board’s duties under the
Los Angeles City Charter and Los Angeles Administrative Code. Personal information is collected directly from you, your employer, or through our website, if the information was provided voluntarily. Any personal information LACERS collects is essential to accomplish specified business purposes and is only retained for as long as necessary to fulfill those specified purposes. Failure to supply the information results in LACERS inability to perform its business functions.

Personal information, as defined in the Information Practices Act, is information that identifies or describes an individual including name, social security number, physical description, home address, personal telephone numbers, education, financial matters, and medical or employment history.

We do not collect addresses (home, business, or email) or account information from individuals browsing the LACERS website.
LACERS collects personal information about individuals through our website only if the individual provides such information to us voluntarily through our online services. The information that LACERS website automatically collects includes the:

  • Date and time when our website is visited
  • Domain name or Internet Protocol address of the machine used to access our website
  • Forms or publications that are uploaded
  • Type of browser and operating system used
  • Website and web pages viewed
  • Online services accessed

We may use electronic “cookies,” in some areas of the LACERS website, to improve the overall usability of the site.
LACERS uses electronic cookies to collect and temporarily store various types of information. The cookies allow the programs to operate correctly and know where to return the business transaction results. Cookies created on your computer, from using our website, do not contain personal information and do not compromise confidentiality. LACERS does not retain the information you enter and, once you leave the specific program, your information is deleted from our website database.

You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. However, if you turn your cookies option off, some of our online services may not be accessible.

We specify the purpose for which personal information is collected at or before the time of collection.
Any subsequent use is limited to the fulfillment of purposes consistent with the previously specified purpose.

We use personal information only for the specified purposes, or purposes consistent with those purposes, unless we have gained consent from the individual, or unless required by law or regulation.
The Public Records Act ensures that government is open and that the public has a right to access appropriate records and information possessed by state government. However, at the same time, exceptions in both state and federal law limit the public's right to access public records. These exceptions serve various needs, including maintaining the privacy of individuals. In the event of a conflict between this policy and the Public Records Act, the Information Practices Act, or any other law governing the disclosure of records, the applicable law will control.

We inform those who provide personal information about their opportunity to review that information.
LACERS allows individuals who provide personal information to review their information and contest its accuracy or completeness.

We use information security safeguards.
LACERS uses information security safeguards to protect the personal information we collect and maintain against loss, unauthorized access, and illegal use or disclosure. Security measures are integrated into the design, implementation, and day-to-day operations of the entire LACERS business environment. LACERS protects the integrity of all communications and computing infrastructure by implementing password authentication, monitoring, auditing, and encryption of browser communications. Staff are trained on procedures for the management of personal information, including limitations on the release of information. Access to personal information is limited to staff whose work requires such access. Confidential information is destroyed according to the LACERS records retention schedule and periodic reviews are done to ensure that proper information management policies and procedures are understood and followed.

LACERS encourages all individuals to use appropriate safeguards to secure their personal computers and the information on those computers as well.

For More Information
If you have questions or would like additional information regarding our privacy policy, email us or write:

Address:

LACERS
202 W. First Street, Suite 500
Los Angeles, CA 90012-4401

Phone:
(800) 779-8328
TDD: (888) 349-3996

E-mail:
lacers.services@lacers.org (General Information)
lacers.health@lacers.org (Health Benefits)